Shipping Time: Orders are delivered within an average of 3 to 5 business days.
Delivery Areas: Delivery is available to all governorates in the Arab Republic of Egypt, except for certain excluded areas (detailed list maintained internally).
Shipping Cost: Shipping cost varies depending on the governorate and will be indicated during the order process. Shipping is not free.
Shipping Start Time: The shipping period starts after order confirmation with the customer via customer service, which occurs within 24 hours after placing the order.
Delivery Methods: Delivery is carried out exclusively by Bosta company. There are no multiple delivery options (such as express delivery or store pickup).
Order Tracking: Customers can track their orders via their account on the website or by contacting customer service.
Delay or Lost Shipment Policy: In case of delay, loss, or damage of the shipment, the customer will be compensated in a manner deemed appropriate by the company.
Receiving and Signature: Customer signature is not required upon receipt. Orders can be received by another person on behalf of the customer.