This Privacy Policy explains how LAVA Perfumes collects, uses, and protects your information when you use our website and services. By using our website, you agree to the practices described below.
Information We Collect
We may collect personal information that you provide directly, including your name, email address, phone number, shipping address, and order details. We also automatically collect usage data such as your IP address, browser type, and the pages you visit, to help us improve our service.
How We Use Your Information
We use your information to process and deliver your orders, provide customer support, send order updates, improve our products and website, and — with your consent — share special offers and news from LAVA Perfumes.
Cookies
We use cookies and similar technologies to keep our website working correctly, remember your preferences, and analyze traffic. You can control cookies through your browser settings, though some features may not work without them.
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us operate our store (such as shipping and payment partners), and where required by law.
Payments
We do not store your full payment card details. Payments are handled securely by our payment partners in accordance with their own privacy and security standards.
Data Retention & Security
We keep your information only as long as necessary to fulfil the purposes described here and to meet legal obligations. We use reasonable technical and organizational measures to protect your data, though no method of transmission over the internet is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Children's Privacy
Our service is not directed to anyone under the age of 13, and we do not knowingly collect their personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
For any questions about this Privacy Policy, email us at info@lavaprefume.shop.